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README.TXT
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1998-08-20
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471 lines
**********************************************************************
Norton AntiVirus for Windows 95/98 README.TXT
Copyright (c) 1995-1998 Symantec Corporation August 1998
**********************************************************************
HOW TO USE THIS DOCUMENT
**********************************************************************
To view README.TXT on screen in Notepad or WordPad, maximize the
Notepad or WordPad window.
To print README.TXT in Notepad or WordPad, choose Print from the File
menu. If you use another word processor, select the entire document
and format the text in 10-point Courier before printing to ensure
proper spacing.
To print README.TXT from the DOS prompt, type COPY README.TXT PRN:
**********************************************************************
NORTON ANTIVIRUS NOTES
**********************************************************************
This README.TXT file covers compatibility information, late-breaking
news, and usage tips for Norton AntiVirus for Windows 95. The
following topics are discussed:
* Upgrading from Microsoft Windows 95 to Windows 98
* Inoculation Alerts when upgrading to Microsoft Windows 98
* Print versions of Norton AntiVirus Guides
* Uninstall Beta versions of Norton AntiVirus
* Uninstalling LiveUpdate
* Removing Norton AntiVirus from the Windows Start menu
* Options settings from earlier versions of Norton AntiVirus
* Installing Norton AntiVirus and Microsoft Outlook 98
* Novell NetWare: Installing from long filename (LFN) directories
* Quarantining non-deletable files
* NAVDX and Long Filenames (LFNs)
* Inoculation Change Alerts
* AUTOEXEC.BAT and NAVDX.EXE
* Automatic Protection and Downloading Software
* Auto-Protect (NAVAPW32.EXE, NAVAP.VxD, and SYMEVNT.386)
* Intel platform only: Modifying Rescue Disks
* Win 95/98 System Shutdown and Auto-Protect
* Novell Client32 for Windows 95
* "HIMEM.SYS is missing" Message when Restarting Your Computer
* Named Pipes and Auto-Protect
* Creating a test text file that looks like a virus
* Using Netscape with Norton AntiVirus
* Changing LiveUpdate automatic schedules
* Chips and Technologies display driver problem
* NAVDX and ZIP drives
* Preventing the Norton AntiVirus Startup Logo Screen from displaying
* "IOS Failed to Initialize" error message after installation
* Network application performance issues with Auto-Protect running
* NEC platform only: CONFIG.SYS and NAVDX.EXE
* Scanning Magneto-Optical (MO) drives larger than 640 MB
* Updating Windows 95/98 video drivers for Auto-Protect
* Mijenix ZipMagic and Norton AntiVirus installation
**********************************************************************
Upgrading from Microsoft Windows 95 to Windows 98
-------------------------------------------------
Windows 98 stops and restarts your computer during a Windows 98
upgrade. Windows 98 may not restart properly if anti-virus programs
are running. For example, if Norton AntiVirus Auto-Protect is running,
Windows 98 Setup will not restart your computer automatically during
the upgrade.
If your computer stops and doesn't restart when it is supposed to
during the upgrade, turn the power off and then on again to restart
your computer manually. Windows 98 Setup will then properly continue.
Inoculation Alerts when upgrading to Microsoft Windows 98
---------------------------------------------------------
If you receive an Inoculation Alert during a virus scan after
upgrading from Microsoft Windows 95 to Windows 98, choose Inoculate
to respond to the alert. Do not choose Repair. In this case, the
inoculation change is expected because of the Windows upgrade. If
you choose Repair, you will corrupt the data on your disk.
Print versions of Norton AntiVirus Guides
-----------------------------------------
Print versions of the Norton AntiVirus User and Implementation Guides
can be ordered through Symantec Customer Service.
Uninstall Beta versions of Norton AntiVirus
-------------------------------------------
If you tested a Beta version of Norton AntiVirus, uninstall the Beta
before installing the release version. This removes unneeded files
that would otherwise remain on your disk and prevents problems that
could arise due to changed file formats.
Uninstalling LiveUpdate
-----------------------
Because LiveUpdate is shared among Symantec products, it is not
uninstalled automatically if you select Uninstall Norton AntiVirus.
To uninstall LiveUpdate, choose Add/Remove Programs from the Windows
Control Panel and select LiveUpdate.
Removing Norton AntiVirus from the Windows Start menu
-----------------------------------------------------
If Uninstall does not remove the Norton AntiVirus program group from
the Windows Start menu, you must remove it manually. To remove the
program group, right-click the taskbar, select Properties, click the
Start Menu Programs tab, click Remove, select Norton AntiVirus, and
then click Remove.
Options settings from earlier versions of Norton AntiVirus
----------------------------------------------------------
Options settings from earlier versions of Norton AntiVirus are not
preserved when you install Norton AntiVirus 4.0. The new version
stores options settings in a different format.
Installing Norton AntiVirus and Microsoft Outlook 98
----------------------------------------------------
If Microsoft Outlook 98 is running during Norton AntiVirus
installation, the install will take a long time. Close Microsoft
Outlook 98 before installing Norton AntiVirus.
Novell NetWare: Installing from long filename (LFN) directories
---------------------------------------------------------------
Norton AntiVirus cannot be installed from long filename (LFN)
directories under Novell NetWare.
Quarantining non-deletable files
--------------------------------
Norton AntiVirus cannot quarantine non-deletable files (for example,
files infected by the DirII virus). To manually add these types of
files to the Quarantine, open the Quarantine and choose Add Item.
NAVDX and Long Filenames (LFNs)
-------------------------------
NAVDX, the command-line scanner used for startup scans and emergency
recovery, does not properly display long filenames in a DOS box.
Inoculation Change Alerts
-------------------------
When responding to an inoculation change alert, you must determine if
the change is legitimate (choose Inoculate to let Norton AntiVirus
generate new inoculation data) or the change indicates the activity
of a virus (choose Repair to let Norton AntiVirus restore the item).
The following examples demonstrate legitimate changes. In these cases
you should choose Inoculate to let Norton AntiVirus generate new
inoculation data.
* Installing or Upgrading Windows
If you are running Norton AntiVirus and reinstalling or upgrading
Windows, you may receive more than one inoculation change alert.
Choose Inoculate, not Repair, to respond to the alert.
Windows modifies boot records during the install operation and
restarts your system more than once. Each time your system is
restarted, these changes are properly detected by Norton AntiVirus.
If you choose Repair, you are undoing some of the changes that
Windows is making and, therefore, corrupting your boot records. You
may not be able to start your system from its hard disk. If this
occurs, start up from a floppy disk and reinstall Windows.
* Partitioning Software
If you use partitioning software (such as Partition Magic) or
drive overlay software (such as Disk Manager and EZ drive), you
may receive inoculation alerts for legitimate changes. When you
set or modify partitions after Norton AntiVirus is installed,
choose Inoculate, not Repair, to respond to these alerts.
For example, Partition Magic may generate several legitimate
inoculation alerts when setting or modifying partitions. If you
choose Repair, your drive may be rendered inaccessible with little
chance of recovery.
AU